WM Course 12 – Employee Relations

Subject Matter Experts:

Norman Meyer, MSJA

Overview

Employee Relations involves every area where employers and employees interact that affect productivity, motivation, and morale. This course addresses overall relationship management, achieving employee satisfaction and motivation, creating a positive court culture, the parameters of employee conduct, and conflict resolution.

Course Objectives

Upon completion of this course, the student will be able to:

1. Explain the reasons why good employee relations are important to employee productivity, motivation, and morale.
2. Analyze a typical employee relations conflict and determine a strategy for resolution.
3. Describe the primary actions of relationship management and development in the context of instances that give rise to employee conduct.