Subject Matter Experts:
Norman Meyer, MSJA
After reviewing the functions of Performance Management for context, this course explains the common problems and pitfalls of performance appraisals and how to avoid them to ensure an effective performance management system. NOTE: this is the third of three micro-courses on Performance Management.
Upon completion of this course, the student will be able to:
- Summarize the functional context of performance appraisal systems
- Explain the common problems and pitfalls of performance appraisals, and their implications
- Describe how rating errors can subvert the goals of performance appraisals
- Apply actions to avoid the performance appraisal problems, pitfalls, and rating errors